Technology has changed the world we live in. Today, finding the best talent for your company is no longer limited by location. The acceptance and ability to work remotely have greatly increased in the past few years, allowing for more flexibility in the workplace. With so much space, it has become a challenge for managers to effectively understand and communicate with employees. To ensure low performers are swiftly disciplined and high performers are rewarded, team leaders and managers have to actively keep tabs on their employees in a variety of ways.
Monitoring employees will aid you to identify poorly delegated tasks and workers wasting time on private matters while on the clock. With the right mobile monitoring software, you can drastically improve employee engagement and performance. And that too without causing unnecessary friction in the workplace. But how can a business owner legally and ethically monitor the employees? Here is what you can do to rightfully monitor your employees.
Create a Corporate Policy
Today, it’s important for businesses to have a corporate policy in place that can direct employees on device and internet usage by clearly elaborating rights and responsibilities to everyone. It’ll also bolster your case should you face a lawsuit. Being an employer, you should define the risks and security needs by weighing your employees’ expectations and come up with a policy that strikes a balance. Set acceptable rules for the use of social networks, IM chats, emails, web surfing, blogging as well as downloading apps and software. Also, consider creating an electronic code of ethics for employees to sign. It should spell out how tracks will be done and how information will be secured.
Inform Your Employees
Remember, you need to have the transparency when implementing such policies. You should have the fully informed consent of your employees, else you can run into legal or moral issues. Also, simply letting employees know you are watching can have a deterrent effect. It’s better to reassure your employees by telling them you are not an electronic voyeur. You are not monitoring them because you are nosy and want to know the details of their personal lives. You are monitoring them because you are obligated to maintain a complaisance in the workspace. Moreover, encourage employees to keep their private conversations to personal smartphones and home computers.
Once you have informed your employees about monitoring, then you can explore different ways to keep an eye on them. To aid you, here we have outlined 4 ways to track your employees and boost their productivity.
Monitoring employee emails is less difficult for business owners and managers when you have notified them about it. Many would be surprised to learn that 43 percent of employers monitor their employees’ emails. Not only hidden spy text app help businesses anticipate problems before they get spiral out of control, but it can also prove handy when settling disputes. To give you a better understanding, a Massachusetts judge directed a business owner, who got two sexual harassment claims, to search his workers’ email. Almost 75 percent of the companies that are monitoring email use undetectable text message monitoring software, while 40 percent open and review their staffs’ messages.
Employers have the right to view their employees’ web surfing history. Also, they can block websites which they deem inappropriate or harmful to business operations. Generally, employers block certain sites like Facebook, stock trading sites, etc. to make sure their employees stay productive as they can be distracting. Organizations also block websites to ensure their staff members won’t harass co-workers or get involved in corporate espionage. To stop employees from wasting time, employers also block websites considered to be hateful or pornographic. With a hidden spy text app, employers can actively monitor which websites their employees are visiting and if they find them unrelated to their work, they can instantly block that and send out a reminder they are on the clock.
Federal law allows business owners and companies to monitor their employees’ phone conversations. But, this is only true for business-related calls, like the ones with suppliers or customers. Recording your employees’ conversations with prospects, clients, consumers or suppliers can be helpful in various ways. For instance, you can use xnspy an undetectable text message monitoring software, to eavesdrop on two of your representatives’ phone calls that are consistently getting high scores than others to quickly figure out what they are doing right so you can ask other teammates to do the same.
On the flip-side, if an employee is consistently getting low scores, listening to his or her old calls will unveil the issue. However, if an employer is solely concerned about phone misuse instead of quality control, they can use xnspy or any other reliable cell phone tracking app only to monitor the numbers representatives are calling and the amount of time they are spending on them.
By installing a reliable GPS monitoring app on your employees’ smartphones or tablets, you can easily track their movement. Typically, this is used for clocking in and out. It is legal if your workforce gives consent. Tracking the location of your field employees has gone way up recently. According to a study conducted in 2012, 62 percent of organizations that have mobile workforce keep a watchful eye on their movement.
Though there aren’t any exact numbers, it is likely that the percentage of such organizations has risen even more in the last four years. Since tracking ensures that a field employee has made it to the work site rather wandering around a mall or market.