WHATSAPP ANNOUNCES IN-APP PHONE CALLS

WHATSAPP in app phone calls

Speaking at the Mobile World Congress in Barcelona Monday, chief executive Jan Koum explained that rival messaging services like Kakao (South Korea) and Viber (Cyprus) already offer in-app voice calling–Facebook Messenger does, too–meaning WhatsApp has some catching up to do. The new calling feature is expected to roll out first for Android and iOS before eventually expanding to Windows Phone and BlackBerry.

However, over the weekend, with the Facebook deal’s spotlight still warm, WhatsApp experienced a very public and embarrassing four-hour outage, which apparently caused some of its 465 million monthly active users to flee to rival services. Telegram Messenger, for example, saw an influx of 5 million people sign up shortly thereafter.

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